Get in Touch
The Arvelo team is available Monday through Friday, 09:00 to 18:00 WIB. Use the form below or contact us directly by phone or email.
13130 Jakarta
Indonesia
Monday — Friday
09:00 – 18:00 WIB
Closed on Indonesian public holidays.
Response Time
The team responds to enquiries within one business day. Complex documentation requests may require up to three business days.
Batch Records
To request batch documentation, include the lot number printed on your product container in your message.
Product Questions
For questions about which composition suits your routine, we recommend speaking with a qualified nutrition professional before contacting the Arvelo team.
Jakarta Formulation
Studio
The Arvelo formulation studio is located in the Matraman district of East Jakarta. It serves as both the administrative address and the primary archive location for batch records and certificates of composition.
The studio is not a retail location. Arvelo products are available through the distribution network detailed on the Services page. Correspondence and documentation requests are handled from this address.
